The technology sector sets the bar for digital transformation. Technology companies have adopted digital technologies to optimize processes, improve employee engagement, manage their supply chains, and deliver more personalized customer experiences. The companies furthest along on their transformation journeys are disrupting their sectors, fending off digital-native competitors, and creating new market opportunities.
APPLICATION DEVELOPMENT
Technology companies build tools their customers use to automate processes, workflows, and product development. Popular innovations include data-driven practices, low-code deployments, and new use cases for AI/ML, cloud and edge computing, robotic process automation (RPA), digital twins, wearables, AR/VR, internet of things (IoT) sensors, 5G, and blockchain.
USE CASE
Innovations from technology companies are changing the way their customers do business. AI-powered tools like chatbots with language translation make it cost-effective to offer around-the-clock support, around the world. ML tools like image search and automatic photo optimization integrate with previously isolated systems, automating more processes, and consuming “everything” as a service (XaaS) increase operational efficiency.
WORKFORCE OPTIMIZATION
Technology companies are continually improving the remote and hybrid work experience. By leveraging the technology innovations, discovering and creating new models, as well as ensuring the brick-and-mortar, as well as virtual, workplace cultures remain aligned with the corporate core values, Digital Transformation will remain a win for businesses.
